Privacy Policy – abd7

This document governs the collection and use of personal data by abd7 at abd7.pro.

Introduction

abd7 ("we", "us", "our") operates the online casino and sports betting platform accessible at abd7.pro (the "Platform"). We are committed to protecting the privacy and personal data of every player and visitor. This Privacy Policy describes the types of personal information we collect, how we use and share it, how we protect it, and the rights you hold in relation to your data.

By registering an account or using the Platform, you acknowledge that you have read and understood this Privacy Policy and that you consent to the collection and processing of your personal data as described herein. If you do not agree with any part of this policy, you must not use the Platform. This Privacy Policy should be read together with our Terms and Conditions, which govern your overall use of abd7.

1. Information We Collect

abd7 collects personal data that you provide directly to us, as well as data that is generated automatically when you use the Platform. We collect only the information that is necessary to deliver our services, comply with our legal obligations, and improve the Platform for all players.

Information you provide directly includes:

• Registration data: full name, date of birth, mobile phone number, and (optionally) email address provided at the time of account creation.
• Identity verification documents: National ID card, passport, driving licence, or other government-issued photo identification submitted as part of the KYC verification process.
• Address verification: proof of residential address documents such as utility bills or bank statements requested during the KYC process.
• Financial data: mobile wallet details (bKash, Nagad, Rocket account number and registered mobile number) submitted to facilitate deposits and withdrawals.
• Communications: messages sent to the abd7 support team via live chat, email, or any other support channel, including the content of your query and any attachments you provide.

Information collected automatically when you use the Platform includes:

• Device and technical data: IP address, device type and model, operating system and version, browser type and version, screen resolution, and time zone setting.
• Usage data: pages visited, features used, games played, bet amounts and outcomes, session duration, navigation paths, and referring URLs.
• Cookie and tracking data: identifiers set by session cookies, persistent cookies, and similar tracking technologies as described in Section 6 of this policy.
• Transaction logs: a complete record of all deposits, withdrawals, bonus claims, wagers, and game outcomes associated with your account, retained for compliance and dispute resolution purposes.

2. How We Use Your Information

abd7 uses the personal data it collects for the following purposes:

• Account management and service delivery: to register and maintain your player account, verify your identity, process deposits and withdrawals, deliver game access, and provide customer support.
• KYC and regulatory compliance: to fulfil our know-your-customer obligations, age verification requirements, and anti-money laundering duties in accordance with applicable law.
• Fraud prevention and security: to detect, investigate, and prevent fraudulent activity, unauthorised account access, collusion, and other forms of prohibited conduct on the Platform.
• Responsible gaming: to monitor betting patterns for signs of problem gambling, apply deposit and session limits where requested, and action self-exclusion requests promptly.
• Platform improvement: to analyse usage patterns, identify technical issues, optimise game and feature performance, and develop new Platform capabilities based on aggregated and anonymised user behaviour data.
• Personalisation: to customise your Platform experience, including presenting relevant promotional offers, game recommendations, and content based on your play history and preferences, subject to your communication preferences.
• Legal claims and compliance: to establish, exercise, or defend legal claims, respond to regulatory enquiries, and comply with court orders, subpoenas, or other legal processes.

abd7 does not use your personal data for automated decision-making that produces legal effects or similarly significant effects on you without your explicit consent, except where such processing is required by law.

3. Legal Basis for Processing

abd7 processes your personal data on the following legal bases:

• Contractual necessity: processing required to fulfil our obligations to you under the Terms and Conditions, including account registration, payment processing, and game access.
• Legal obligation: processing required to comply with applicable law, including KYC verification, anti-money laundering checks, age verification, and responses to lawful authority requests.
• Legitimate interests: processing carried out for fraud prevention, security monitoring, Platform improvement, and responsible gaming monitoring, where these interests are not overridden by your fundamental rights and freedoms.
• Consent: where we send you marketing communications or use non-essential cookies, we rely on your consent. You may withdraw consent at any time by contacting us at [email protected] or updating your account communication preferences.

4. Sharing Your Information

abd7 does not sell, rent, or trade your personal data to any third party. We may share your data with the following categories of recipients only where strictly necessary:

• Technology and infrastructure service providers: companies that provide hosting, data storage, security monitoring, fraud detection, KYC verification, and technical support services to abd7 under strict data processing agreements that prohibit them from using your data for any purpose other than providing services to abd7.
• Payment processors: mobile wallet gateway providers that process deposit and withdrawal transactions on behalf of abd7. These providers receive only the minimum data necessary to execute and verify the transaction.
• Game content providers: companies such as Pragmatic Play, Evolution Gaming, Spribe, and other licensed game studios whose games are integrated into the Platform may receive anonymised session and wager data for game performance analytics. They do not receive your personally identifiable information unless required for a specific technical integration.
• Regulatory and law enforcement authorities: government bodies, regulators, courts, and law enforcement agencies where disclosure is required by applicable law, a court order, or a valid regulatory demand. abd7 will notify you of such disclosure where legally permitted to do so.

5. Payment Data and Financial Information

When you make a deposit or request a withdrawal via bKash, Nagad, or Rocket, abd7 collects the mobile wallet account number and the registered name associated with that account. This information is used solely to process your transaction, verify that the payment method belongs to you (as required by our anti-money laundering obligations), and to maintain a transaction record for compliance and dispute resolution purposes.

abd7 does not store full payment card numbers or sensitive authentication credentials. All financial data transmitted between your device and the Platform is protected by SSL encryption. Transaction records are retained for the period required by applicable anti-money laundering and financial record-keeping regulations.

6. Cookies and Tracking Technologies

abd7 uses cookies and similar tracking technologies to operate the Platform, remember your preferences, analyse traffic patterns, and detect fraud. Cookies are small text files stored on your device when you visit the Platform. We use the following categories of cookies:

• Essential cookies: strictly necessary for the Platform to function. These include session authentication cookies that keep you logged in during your visit, security tokens that protect against cross-site request forgery, and load-balancing cookies that ensure stable Platform performance. Essential cookies cannot be disabled without impairing core Platform functionality.
• Analytics cookies: used to collect anonymised data about how players navigate and use the Platform. This data helps us identify popular games and features, detect performance bottlenecks, and prioritise Platform improvements. Analytics data is aggregated and is not linked to individual player identities.
• Functional cookies: remember your preferences such as language settings, display preferences, and responsible gaming limit configurations so that you do not need to re-enter them on each visit.
• Fraud detection and security cookies: used to identify unusual device behaviour, detect multiple accounts from the same device, and flag patterns consistent with automated bot activity or coordinated fraud. These cookies are essential to Platform security and cannot be disabled.

You can manage non-essential cookies through your browser settings. However, disabling essential or security cookies may prevent you from accessing or using parts of the Platform. For more information on managing cookies in your specific browser, please refer to your browser's help documentation.

7. Data Retention

abd7 retains your personal data for as long as is necessary to fulfil the purposes for which it was collected, as described in this Privacy Policy, and to comply with our legal, regulatory, and contractual obligations. The following general retention periods apply: active account data is retained for the lifetime of your account plus a minimum of five (5) years following account closure to satisfy anti-money laundering and financial record-keeping requirements; KYC verification documents are retained for the period required by applicable law from the date of the last transaction on your account; transaction logs are retained for a minimum of five (5) years from the date of the transaction; communications with the support team are retained for three (3) years from the date of the communication.

When the applicable retention period expires, abd7 will securely delete or anonymise your personal data. Where deletion is not immediately technically feasible (for example, because data exists in backup archives), abd7 will isolate the data from further processing and delete it as soon as reasonably practicable.

8. Data Security

abd7 implements a layered approach to data security, applying technical and organisational measures proportionate to the risks associated with processing your personal data. Our security measures include SSL/TLS encryption for all data transmitted between your device and the Platform; encrypted storage for sensitive personal and financial data at rest; role-based access controls that limit employee access to personal data on a strict need-to-know basis; regular security assessments and penetration testing of Platform systems; and incident response procedures to detect, contain, and report data security incidents in a timely manner.

Despite these measures, no method of data transmission or storage is completely secure. If you believe your abd7 account has been compromised or that your personal data has been accessed without authorisation, please contact us immediately at [email protected]. abd7 will investigate all credible security reports promptly and take appropriate remedial action.

9. Your Privacy Rights

As a player on the abd7 platform, you hold the following rights in relation to your personal data. To exercise any of these rights, please contact our support team at [email protected] with the subject line "Privacy Rights Request" and we will respond within 30 days of receipt:

• Right of access: you may request a copy of the personal data abd7 holds about you, together with information about how it is being used and who it has been shared with.
• Right to rectification: if any personal data abd7 holds about you is inaccurate or incomplete, you may request that it be corrected or completed.
• Right to erasure: you may request the deletion of your personal data where it is no longer necessary for the purposes for which it was collected, where you have withdrawn consent, or where the data has been processed unlawfully. This right is subject to our legal retention obligations.
• Right to restriction: you may request that abd7 restrict the processing of your personal data in certain circumstances, for example while a rectification request is being assessed.
• Right to data portability: where processing is based on your consent or on a contract with you and is carried out by automated means, you may request that abd7 provide your personal data in a structured, commonly used, machine-readable format.
• Right to withdraw consent: where processing is based on your consent (for example, for marketing communications), you may withdraw that consent at any time without affecting the lawfulness of processing carried out before the withdrawal.

abd7 will not charge a fee for responding to privacy rights requests and will not discriminate against you for exercising your rights. However, where a request is manifestly unfounded or excessive, abd7 reserves the right to charge a reasonable administrative fee or to refuse the request, providing written reasons for that refusal.

10. Children's Privacy

The abd7 platform is strictly intended for adults aged 21 and above. abd7 does not knowingly collect personal data from any person under the age of 21. If we become aware that personal data has been collected from an individual under 21, we will take immediate steps to delete that data and close the associated account. If you are a parent or guardian and you believe your child has accessed the Platform and provided personal information, please contact us immediately at [email protected].

11. Third-Party Links

The abd7 Platform may contain references to or integrations with third-party services, such as game studios and payment providers. This Privacy Policy applies only to data collected and processed by abd7 directly. abd7 is not responsible for the privacy practices of third-party service providers. We encourage you to review the privacy policies of any third-party service you interact with in connection with your use of the Platform.

12. Changes to This Privacy Policy

abd7 may update this Privacy Policy from time to time to reflect changes in our data practices, legal obligations, or Platform features. When we make material changes — meaning changes that significantly affect your rights or how we process your personal data — we will notify registered players via the contact details held on their account at least seven (7) days before the changes take effect.

Your continued use of the Platform after the effective date of a revised Privacy Policy constitutes your acceptance of the updated policy. The date at the top of this page indicates when the current version was last updated. We recommend reviewing this policy periodically so you remain informed about how abd7 protects your information.

13. Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way abd7 handles your personal data, please contact our support team. We are available 24 hours a day, 7 days a week to assist you.

Email: [email protected]